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Policy
Placing an Order

Orders can be placed using the Order Form or by E-mail. Once an order has been placed, you will receive an Order Confirmation E-mail which will include delivery costs (if applicable). Items are then dispatched once payment is complete.

Pricing
Prices are displayed in Australian Dollars. Our T-Shirts are all one price ($25 each) regardless of size, design or colour.
Payments
Our preferred method of payment is Direct Bank Deposit. Bank Details will be advised on your Order Confirmation Email. Please Contact Us should you require an alternative payment method.
Refunds
We are happy to exchange your purchase, but do not offer refunds. Please check your Order Confirmation Email carefully to ensure your order is correct prior to payment.
Exchanges
We offer a 14 day exchange period where your purchase can be exchanged for a different size, colour or design. Items must be returned in perfect condition; unworn / unused for an exchange to be warranted. Any delivery costs incurred for the return of goods are the sole responsibility of the purchaser. Please Contact Us prior to the return of purchases for further information and instructions.
Damaged Goods
On the very rare occasion your purchase is damaged during transit, please notify us as soon possible to organise a replacement. Exchanges in these rare cases are made at our own discretion.
Lost Orders
Please ensure that when placing an order, the delivery address is correct. It is your obligation, as the customer, to enter the correct address information at the time of ordering. We will not be held responsible for an incorrect address and will not be held liable for redelivery to the correct address. Please notify us if you do not receive your order after the specified delivery time so we can track your order. In the rare event your order has been lost, we will contact you to organise the best possible solution for you.
Order Cancellations
Order cancellations must be made known to us via email or phone within 48 hours after date of order confirmation. An order cannot be cancelled once it has been dispatched.
Product Availability
All designs, T-Shirt colours and sizes are available for immediate dispatch. Should an item not be in our current stock, you will be notified immediately of its availability time and your order will be placed on back-order unless instructed otherwise.
Web Site Images
Although the greatest care in preparation of the web site images has been taken, some variation in colour and shade accuracy may occur. This depends upon your computer's operating system, system setup, and screen. This may be more apparent on older style screens.
Updates
MaxandJJ.com.au is updated on a real time basis. All information is current at time of viewing. Prices are subject to change without notification.
   
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